Exchanges are only possible with personal accounts (business accounts are not eligible), and only domestic exchanges are permitted.
Exchanges cannot be processed if the account is not under the same name as the member or if the entered account number is incorrect. Please enter the information accurately.
For your first cashout request, please click the Verify Account button to complete verification.
Account verification may be affected by bank maintenance, so please check maintenance notices before proceeding.
Identity Verification
ID card
If you do not have an ID card, please attach a passport or other government-issued identification document that verifies your identity. (However, the 13-digit resident registration number of the account holder must be verifiable.)
When applying, please attach photo files with English filenames under 20MB.
Attached copies of identification documents will be destroyed after verification.
Please read carefully before applying!
Cashout requests are accepted from the 10th to the 15th of each month, and payouts will be completed by the end of the month after review.
Cashout requests are available for the full balance once it reaches KRW 50,000 or more.
Reward Balance is valid for 5 years from the date of accumulation. Reward Balance that has expired will be forfeited at midnight on the last day of each month.
If the SOOP member and the Request Exchange applicant do not match, the Exchange will be denied.
Regardless of the amount requested for Request Exchange, a 3% income tax and a 0.3% resident tax (10% of the income tax) apply.
Cashout of Reward Balance requires filing a comprehensive income tax return regardless of the amount. (The annual filing period is in May.)
If you need a foreign cash out, please contact the Help Center.
Your Reward Balance Cashout Request has been completed.